Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by Little Travel Agency, operated by ASKIM TRENINGSSENTER AS, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our services.

These terms apply to all visitors, users, and others who access or use our services, including but not limited to our website, booking platform, and customer support channels.

2. Definitions

For the purposes of these Terms of Service, the following definitions apply:

• "Service"refers to the travel booking and planning services provided by Little Travel Agency through our website and associated platforms.
• "User," "You," and "Your"refers to the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.
• "Company," "We," "Us," and "Our"refers to ASKIM TRENINGSSENTER AS, operating as Little Travel Agency.
• "Content"refers to all text, images, graphics, videos, audio, and other materials available through the Service.
• "Booking"refers to any reservation or purchase of travel services made through our platform.

3. Service Description

Little Travel Agency provides comprehensive travel planning and booking services, including but not limited to:

• Flight reservations and ticketing services
• Hotel and accommodation bookings
• Tour package arrangements and customization
• Travel consultation and itinerary planning
• Transportation arrangements including car rentals and transfers
• Travel insurance options and recommendations
• Destination information and travel guides

We act as an intermediary between you and various travel service providers. While we strive to provide accurate and up-to-date information, the actual services are provided by third-party suppliers, and we are not responsible for their actions or omissions.

4. User Accounts and Registration

4.1 Account Creation

To access certain features of our Service, you may be required to create an account. When creating an account, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4.2 Account Security

You agree to:

• Choose a strong password and keep it confidential
• Notify us immediately of any unauthorized access to your account
• Ensure that you log out from your account at the end of each session
• Accept responsibility for all activities conducted through your account

4.3 Account Termination

We reserve the right to suspend or terminate your account if we believe you have violated these Terms of Service or engaged in fraudulent or illegal activities. You may also request account deletion by contacting our support team.

5. Booking and Payment Terms

5.1 Booking Process

When you make a booking through our Service, you enter into a contract with the relevant service provider. We facilitate this transaction but are not a party to the contract between you and the service provider. All bookings are subject to availability and confirmation.

5.2 Pricing and Payment

All prices displayed on our website are in the currency specified and include applicable taxes unless otherwise stated. Prices are subject to change without notice until payment is confirmed. We accept various payment methods as indicated during the booking process. Payment must be made in full at the time of booking unless otherwise specified.

5.3 Service Fees

Little Travel Agency may charge service fees for certain bookings or services. These fees will be clearly displayed before you complete your booking and are non-refundable unless otherwise stated.

5.4 Payment Security

We use industry-standard security measures to protect your payment information. However, you acknowledge that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Cancellation and Refund Policy

6.1 Cancellation Terms

Cancellation policies vary depending on the service provider and type of booking. Specific cancellation terms will be provided at the time of booking and in your confirmation email. You are responsible for understanding and complying with these terms.

6.2 Refund Processing

If you are eligible for a refund according to the applicable cancellation policy, we will process your refund within 14-30 business days of receiving your cancellation request. Refunds will be issued to the original payment method used for the booking.

6.3 Non-Refundable Bookings

Some bookings may be marked as non-refundable. In such cases, no refund will be provided for cancellations, regardless of the reason. We strongly recommend purchasing travel insurance to protect against unforeseen circumstances.

7. Travel Documents and Requirements

You are solely responsible for ensuring that you have all necessary travel documents, including but not limited to:

• Valid passport with sufficient validity period
• Appropriate visas for your destination countries
• Required vaccinations and health certificates
• Travel insurance documentation
• Any other documents required by airlines, hotels, or destination countries

We may provide general information about travel requirements, but this information is for guidance only. You must verify all requirements with the relevant authorities and service providers. We are not responsible for any consequences arising from your failure to obtain proper documentation.

8. User Conduct and Responsibilities

When using our Service, you agree to:

1. Provide accurate and truthful information in all communications and bookings
2. Use the Service only for lawful purposes and in accordance with these Terms
3. Not engage in any activity that could damage, disable, or impair the Service
4. Not attempt to gain unauthorized access to any part of the Service
5. Not use the Service to transmit any harmful code, viruses, or malicious software
6. Respect the intellectual property rights of Little Travel Agency and third parties
7. Not impersonate any person or entity or misrepresent your affiliation with any person or entity
8. Comply with all applicable local, national, and international laws and regulations

9. Intellectual Property Rights

9.1 Our Content

All content on our website, including but not limited to text, graphics, logos, images, videos, software, and compilation of data, is the property of Little Travel Agency or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Service for personal, non-commercial purposes. This license does not include any right to:

• Modify, copy, distribute, transmit, display, reproduce, or create derivative works from our content
• Use our content for commercial purposes without our express written permission
• Remove any copyright, trademark, or other proprietary notices from our content
• Use automated systems or software to extract data from our website

9.3 User-Generated Content

If you submit reviews, comments, photos, or other content to our Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with our Service.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

• Little Travel Agency acts as an intermediary between you and travel service providers and is not responsible for the acts, errors, omissions, representations, warranties, or negligence of such providers
• We are not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our Service or any bookings made through our platform
• We do not guarantee the accuracy, completeness, or timeliness of information provided by third-party service providers
• We are not responsible for any loss, injury, delay, or damage to person or property arising from travel services provided by third parties
• Our total liability to you for any claims arising from your use of our Service shall not exceed the amount you paid to us for the specific service giving rise to the claim

11. Indemnification

You agree to indemnify, defend, and hold harmless Little Travel Agency, ASKIM TRENINGSSENTER AS, and our officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use or misuse of our Service
• Your violation of these Terms of Service
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations
• Any content you submit or transmit through our Service

12. Third-Party Services and Links

Our Service may contain links to third-party websites, services, or resources that are not owned or controlled by Little Travel Agency. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such third-party content, goods, or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

13. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area. You have certain rights regarding your personal data, including the right to access, correct, delete, or restrict the processing of your information.

14. Force Majeure

Little Travel Agency shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay is due to circumstances beyond our reasonable control, including but not limited to:

• Acts of God, natural disasters, or severe weather conditions
• War, terrorism, civil unrest, or government actions
• Pandemics, epidemics, or public health emergencies
• Strikes, labor disputes, or transportation disruptions
• Failures of telecommunications, internet, or computer systems
• Changes in laws or regulations affecting travel services

In such events, we will make reasonable efforts to minimize the impact on our users and resume normal operations as soon as possible.

15. Modifications to Terms

We reserve the right to modify or replace these Terms of Service at any time at our sole discretion. If we make material changes, we will provide notice through our website or by email to registered users at least 30 days before the changes take effect.

Your continued use of our Service after any changes to these Terms constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using our Service.

We encourage you to review these Terms periodically to stay informed about our policies and practices.

16. Dispute Resolution

16.1 Informal Resolution

If you have any concerns or disputes regarding our Service, we encourage you to first contact our customer support team to seek an informal resolution. We are committed to working with you to resolve issues fairly and efficiently.

16.2 Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Norway, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Norway.

16.3 Arbitration

For disputes that cannot be resolved informally, you agree to submit to binding arbitration in accordance with Norwegian arbitration rules. The arbitration shall be conducted in English or Norwegian, as mutually agreed, and the arbitrator's decision shall be final and binding.

17. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

18. Waiver

No waiver of any term or condition of these Terms of Service shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by us on our website, constitute the entire agreement between you and Little Travel Agency regarding your use of our Service and supersede all prior agreements and understandings, whether written or oral.

20. Assignment

You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign or transfer these Terms or our rights and obligations under these Terms at any time without restriction and without notice to you.